Benefits page

What percentage of a full year's benefit do you expect to obtain in year one of implementation
(given time required to design, prepare and test the intranet as well as to train personnel)

Information publishing

Do not include in this category the processing (creation, editing, revising) of documents, on a collaborative basis, in their native format (as word processing docs, spreadsheets, presentations, etc.), which is covered under Document Management below.

Numbers affected What percentage of your target population is affected by the use of the intranet for information publishing?	%
Direct cost savings
1. Formal printed publications
Approximate number of pages of formal internal printed material received per person per year	per year
Cost in pence per page, including delivery	p
Proportion of these pages that could be delivered solely on-line	%
2. Photocopied/laser printed documents
Approximate number of pages of internal photocopied or laser-printed material received per person per day	per day
Cost in pence per page, including delivery	p
Proportion of these materials that could be delivered solely on-line	%
Labour savings Minutes saved per person per day for each of the following benefits, obtained by moving to on-line publication of information on the intranet:
Faster access to information	mins
More rapid and easy exchange of information	mins
Less duplication of effort - only one owner for each piece of information	mins
The ability to control when you access information, i.e. less interruptions	mins
Productivity increases The percentage increase in personal productivity for each of the following benefits, obtained by moving to on-line publication of information on the intranet
The availability of more accurate and up-to-date information	%
The availability of information not previously available	%

Intranet e-mail

Numbers affected What percentage of your target population is affected by the implementation of intranet email?	%
Direct cost savings
1. 'Phone calls
Approximate number of 'phone calls made per person per day to other people, internally or externally, who are not currently on e-mail	per day
Cost per call	p
Proportion of these calls that could be replaced with e-mail	%
2. Fax
Approximate number of faxes sent per person per day to other people, internally or externally, who are not currently on e-mail	per day
Cost in pence per fax	p
Proportion of these faxes that could be sent as e-mails (and e-mail attachments)	%
3. Memos
Approximate number of memos sent per person per day to other people, internally or externally, who are not currently on e-mail	per day
Cost in pence per memo (paper & delivery)	p
Proportion of these memos that could be sent as e-mails	%
4. Letters
Approximate number of letters sent per person per day to other people, internally or externally, who are not currently on e-mail	per day
Cost in pence per letter (paper, envelope & postage)	p
Proportion of these letters that could be sent as e-mails	%
5. Digital media
Approximate number of diskettes or other digital media sent per person per year to other people, internally or externally, who are not currently on e-mail	per year
Cost in pence per item (transfer, blank media, packaging & postage)	p
Proportion of these that could be sent as e-mail attachments	%
Labour savings Minutes saved per person per day for each of the following benefits, obtained by moving to intranet e-mail:
Less time spent trying to get through on the 'phone	mins
Less time spent preparing and checking media to be sent out (faxes, memos, letters, digital media)	mins
The ability to control when you access information, i.e. less interruptions	mins
Productivity increases The percentage increase in personal productivity for each of the following benefits, obtained by moving to intranet e-mail
Faster access to information	%

Document management

This category does not include the publication of documents in HTML (web format) to end users, which is covered under Information Publishing above.

Numbers affected What percentage of your target population is affected by the use of the intranet for document management?	%
Direct cost savings
1. Photocopied/laser printed documents
Approximate number of pages of internal photocopied or laser-printed material received per person per day for review/editing/approval	per day
Cost in pence per page, including delivery	p
Proportion of these materials that could be processed on-line	%
2. Digital media
Approximate number of diskettes or other digital media sent per person per year to others who do not have access to these documents on-line	per year
Cost in pence per item (transfer, blank media, packaging & postage)	p
Proportion of these that would not have to be sent if documents were accessed on-line	%
Labour savings Minutes saved per person per day for each of the following benefits, obtained by moving to an intranet-based document management system:
Less time spent sending out documents for review/editing/revision	mins
Less time spent locating/obtaining documents for review/editing/revision	mins
Less duplication of effort (data can be shared between documents by linking or copying & pasting)	mins
Less time wasted correcting errors caused by work being undertaken on incorrect versions	mins
Productivity increases The percentage increase in personal productivity obtained by moving to an intranet-based document management system:
Faster access to accurate and up-to-date business documents	%

Training

Numbers affected What percentage of your target population is affected by the use of the intranet to deliver training?	%
Direct cost savings
1. Travel and accommodation
Approximate number of classroom courses attended per person per year	per year
Average cost per person per course for travel and accommodation	�
Proportion of these courses that could be delivered over the intranet	%
2. Course delivery costs
Approximate number of attendees on each classroom course
Average length in hours of each course	hours
Average cost per course for trainer, room and equipment	�
Labour savings:
Hours saved per person per year because of less time spent travelling to courses	hours
Percentage reduction in time taken to complete training due to the greater efficiency of individualised instruction	%
Productivity increases The percentage increase in personal productivity obtained by moving to intranet-based training delivery:
Immediate access to required knowledge and skills	%

Workflow

Numbers affected What percentage of your target population is affected by the use of the intranet for workflow processes?	%
Direct cost savings
Number of forms completed per person per year	per year
Print, paper and delivery costs per form	p
Proportion of these forms that, according to the number of workflow applications that you identified on the Costs page, would now be completed and submitted on-line	%
Labour savings:
Less time spent per person per form in obtaining up-to-date copies of the form to complete	mins
For each fully-integrated application that you identified on the Costs page, the number of days saved overall in admin time per year	days
Productivity increases The percentage increase in personal productivity obtained by using intranet workflow applications:
Faster and more reliable admin processes	%

Databases/tailor-made systems

Numbers affected What percentage of your target population is affected by the use of the intranet to access databases and other tailor-made systems?	%
Labour savings Minutes saved per person per day for each of the following benefits, obtained by providing access to databases and other tailor-made systems using the web browser as a common interface:
Less time required to learn applications	mins
Less time required to use applications	mins
Productivity increases The percentage increase in personal productivity obtained by allowing access to databases and other tailor-made systems through the intranet
The availability of information not previously available	%

Discussion

Numbers affected What percentage of your target population is affected by the use of the intranet to access databases and other tailor-made systems?	%
Direct cost savings
Number of meetings attended per person per year	per year
Approximate cost of travel and accomodation per meeting	�
Proportion of these meetings that could be effectively substituted by intranet-based discussion forums	%
Labour savings Minutes saved per person per day for each of the following benefits, obtained by providing discussion facilities on the intranet:
Less time spent travelling to meetings	mins
Less time spent in meetings	mins
Productivity increases The percentage increase in personal productivity, for each of the following benefits, obtained by providing discussion facilities on the intranet:
Faster resolution of issues/concerns	%
Resolution to issues and concerns that would not otherwise have been possible	%