Webmaster, May 1997, Pay as you grow, by Randy Hinrichs

Webmaster, December 1997, BT’s intranet – the BoaT that rocks

The Intranet: Slashing the cost of business, by Ian Campbell

InfoWorld, January 1997, Intranet bets pay off, by Paul Korzeniowski

CIO magazine, November 1997, Insider trade-offs, by Randy Hinrichs

The Intranet Journal, Intranet Organisation, chapter 8: planning and implementation, by Steven Telleen

BT Intranet Services, The BT intranet – an information revolution in progress

The Complete Intranet Resource, Measuring intranet return on investment, by Anthony Schneider

The Complete Intranet Resource, Intranet Cost Calculator

ComputerWorld, Net gains, net pains, by Joseph Maglitta

META Group's Intranet Study, June 1997

Intranet Communicator, Measuring intranet return on investment (subscription only)

Intranet Communicator, How senior management were persuaded to buy-in to the intranet (subscription only)

Intranet Communicator, Key factors in constructing an intranet return on investment model (subscription only)