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Managing the TBT projectpixel.gif (807 bytes)

pixel.gif (807 bytes) Who's coming to the party?
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YOUR PROJECT PLAN is still not complete - you still have to decide exactly who is going to carry out each of your tasks. In doing this, it’s important not to get confused between roles and people - they are not the same thing. Before we go further, here’s a list of typical roles in a TBT project:
Roles in a TBT project
Project manager Responsible for co-ordinating the work of the other team members, setting budgets and schedules, monitoring performance and liaising with clients, funding bodies and other third parties.
Subject matter expert Responsible for providing accurate and up-to-date content for the training materials.
Writer Responsible for developing any text, narration or dialogue for inclusion in the script.
Instructional designer Responsible for analysing the training need, setting learning objectives, designing instructional strategies and putting together the design document and script.
Graphic designer Responsible for implementing the graphical design elements of the user interface and sourcing or preparing any required photographs, illustrations, diagrams and animations.
Programmer Responsible for preparing any custom code required, using languages such as JavaScript, Java, Perl and C++.
Author Responsible for assembling the course materials (text, images, audio, video, program code) into their final form, typically using generic web development tools or CBT authoring systems.
Audio-visual specialists Depending on the nature of the training design, other specialists may be required to source, produce or post-produce audio and video content.
Tester Responsible for alpha and beta testing the course materials to identify any bugs or other technical irregularities and to ensure conformity with the interactive script.
Production assistant Responsible for providing administrative and logistical support to the team.
Tutor Responsible for providing human support to an online training course when in operation. The role could include reviewing student work, providing advice and counselling, initiating discussion topics, scheduling synchronous collaboration activities and pointing students to sources of additional content.

The relationship between roles and people
A person can perform more than one role in a project, if they have the necessary skills. Multi-skilling provides you with greater flexibility in scheduling, although specialists may be more effective at some tasks than generalists. More than one person may be required to fulfil a single role.

Allocating people to tasks
Your human resources may be allocated from full-time or part-time permanent employees or contractors. The latter may be charged at a fixed or variable rate. Remember to factor in lead time if you choose to use contractors or recruit new permanent employees. And you may also incur recruitment fees.

It is not necessary to apply resources consistently throughout a project. A person may be applied to a role for a limited period. Alternatively, a person may devote only a part of their time to a role.

Resources other than labour
Sometimes other resources are in limited supply and need to be allocated with the same care as people. Possibilities include:

  • office space
  • computer equipment and associated software
  • audio and video facilities

These may or may not be charged to a project directly, depending on your organisation’s accounting policy.

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                                                     Fastrak Consulting Ltd, 1999. All rights reserved.                                Last revised 21/2/99