Costs

Start-up capital costs
Start-up revenue costs
Ongoing capital costs
Ongoing revenue costs

Start-up capital costs

Write-off period
The number of years over which you wish to write off all capital costs. If you wish to write them off at once, enter 1. Maximum is 4 years.

 

Cost of a new PC

 

£ 
Cost of providing a network connection to a PC
Assumes a 100 MBits line. Allow £200 for a slower line or £500 for a line capable of handling video and audio.

 

£
Cost of web servers and server software
Assumes these costs are borne by the organisation as a whole. The default is calculated according to the size of your organisation's total intranet population - for a more accurate figure, please consult your IT department

 

£
Intranet applications
The following categories cover the cost of developing tailor-made intranet applications (whether in-house or outside) or buying them off-the-shelf. Assumes that these costs are borne just once for the organisation as a whole. The default prices shown for off-the-shelf applications are for 'industrial strength' software, but much cheaper or even free applications can be obtained.

 

Information publishing

Examples of automated applications include directories (phone, employees, products, services, locations, etc.) and applications that automate the production of news pages, classified ads or newsletters.
Number of tailor-made software applications
Cost per tailor-made application £
Number of off-the-shelf software applications
Cost per off-the-shelf application

 

£
Intranet e-mail

Intranet e-mail is typically provided with a single off-the-shelf application, plus individual client licenses.
Cost for e-mail server £
Cost per e-mail client

 

£
Document management

There will typically be one main document management application
Number of tailor-made software applications
Cost per tailor-made application £
Number of off-the-shelf software applications
Cost per off-the-shelf application

 

£
Training

For the purposes of this calculation, assume that an intranet training application represents one hour of self-instructional material.
Number of tailor-made software applications
Cost per tailor-made application £
Number of off-the-shelf software applications
Cost per off-the-shelf application

 

£
Workflow

Workflow applications include on-line forms (holiday, sickness, expenses, timesheets, purchasing, surveys, bookings for rooms, training or travel). If these simply submit messages to be processed manually, they will be relatively inexpensive to develop. If complete administrative processes are to be automated, using the intranet as the front-end, a more substantial investment will be required. This could be achieved by tailor-made software development or purchase of/upgrade to intranet-enabled versions of off-the-shelf systems such as HR databases, media libraries, sales support systems, etc.
Number of simple form-submission applications
Cost per form-submission application £
Number of tailor-made, fully-integrated applications
Cost per tailor-made application £
Number of off-the-shelf fully-integrated applications
Cost per off-the-shelf application
Costs here will vary depending on whether this is a new purchase or an upgrade. Some products may charge a license fee for every user.

 

£
Databases and other tailor-made systems

Includes any application that provides users with an intranet front-end to a major, existing, tailor-made corporate system.
Number of tailor-made software applications
Cost per tailor-made application

 

£
Discussion

There will typically be one, or maybe a few different types of applications to allow users to debate topics over the intranet
Number of tailor-made software applications
Cost per tailor-made application £
Number of off-the-shelf software applications
Cost per off-the-shelf application £

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Start-up revenue costs

Design consultancy
The cost, whether internal or external, of creating a structural, navigational and graphical design for the part of the intranet being analysed.

 

£
Promotion
The cost, whether internal or external, of launching the intranet to your target population.

 

£
Training
The total cost, per user, of providing intranet training (both in using the intranet and in providing content).
£

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Ongoing capital costs

Upgrades to server hardware and software
Expressed as a percentage of the up front cost.

 

%pa
Upgrades to off-the-shelf applications
Expressed as a percentage of the up front cost.
%pa

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Ongoing revenue costs

Number of editorial and design personnel
The number of people required to administer intranet policies and act as overall content editors for your target population.

 

Cost per editorial and design person
Include salaries, benefits and expenses.

 

£pa
Number of technical personnel
The number of people required by the organisation as a whole to keep your intranet up and running from a technical perspective.

 

Cost per technical person
Include salaries, benefits and expenses.

 

£pa
Cost per PC of providing Internet access
Assumes that annual line charges and other costs are proportional to the number of Internet users

 

£ pa
Maintenance of tailor-made applications
Expressed as a percentage of the original cost of developing the applications. To avoid double counting, reduce this percentage to the extent that this work will be carried out by the organisation's in-house technical personnel, already accounted for above.

 

%pa
Ongoing consultancy
Continuous modifications and improvements to your intranet design, expressed as a percentage of start-up design consultancy costs.

 

%pa
Ongoing promotion
Continuing promotion of the intranet to your target population, expressed as a percentage of start-up promotional costs.

 

%pa
Ongoing training
Expressed as percentage of start-up training costs, largely to account for employee turnover.
%pa

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