A process for selecting training methods

The problem with decision-making Enter the tool Defining the problem What are the options? Criteria for assessing alternatives Ways of comparing methods Making assumptions Totalling up costs Weighing up the options The Training Methods Selector Tool

Criteria for assessing alternatives

The model allows you to apply weights to the criteria that are used to compare the various methods, according to your own priorities. At the bottom end, a weighting of zero means that this issue is ignored in the overall score, whereas a weighting of four means that the issue has four times its normal effect on the outcome. There are five criteria:

Direct cost: the cost of trainee travel plus the purchase of services, facilities, materials or equipment specifically for the training.

Indirect cost: the cost of using existing labour and facilities plus the cost of trainees being away from work to travel to and receive the training.

Efficiency: the time taken to deliver the training.

Effectiveness: the degree to which the training is likely to achieve its learning objective.

Mix: the degree to which trainees get to mix and make contacts with eachother. This might seem to be of lesser importance to the other criteria, but I have included it because of the number of times senior managers have specified it as an important secondary reason for doing the training.

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